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This applies for both Office 365 for Mac and Office 2019 for Mac users. What about Office 2016 for Mac? If you have a one-time purchase of Office 2016 for Mac or you have Office 365 for Mac and are using the Office 2016 for Mac build on macOS versions earlier than 10.13, your Office system requirements will not change. Dec 04, 2019 If you have an Office 365 plan, you can provide your users with instructions on how to download and install Office for Mac for themselves. To install Office for Mac, a user has to be administrator on the Mac or know an administrator account name and password. But, if you deploy Office for Mac for your users, you have more control over the. To install Office, try signing in directly to the Office 365 Software page instead. Select the language and bit-version you want (PC users can choose between 32-bit and 64-bit), and then click Install. See Steps 2 and 3 on the PC or Mac tabs above to help you with the rest of the install process. With the release of macOS 10.15 Catalina,Office 365 for Mac and Office 2019 for Mac support macOS 10.15, 10.14, and 10.13. Moving forward, as new major versions of macOS are made generally available, Microsoft will drop support for the oldest version and support the newest and previous two versions of macOS.-->
Applies to:Office for Mac
This article is for IT administrators and discusses frequently asked questions about the availability of Office from the Mac App Store, and the differences between downloading and distributing Office apps directly from Microsoft.
Starting in January 2019, the following Office applications are available for download from the Mac App Store:
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft OneNote*
- Microsoft OneDrive*
* These apps were also available from the Mac App Store in previous years.
What version of Office is available from the Mac App Store?
The Office apps available from the Mac App Store provide the very latest production version of Office on the Mac. Word, Excel, PowerPoint, and Outlook require an Office 365 subscription to activate. OneNote and OneDrive do not require an Office 365 subscription, but some premium features may require an Office 365 subscription. All apps are compatible with Office 365 subscription plans, such as Office 365 A3, Office 365 A5, Office 365 Enterprise E3, Office 365 Enterprise E5, and Office 365 ProPlus.
Some Office 365 subscriptions don't include access to downloadable Office apps. For example, the Office 365 A1, Office 365 Enterprise E1, and Office 365 F1 plans. For more information, see Office 365 plans.
Can I use apps from the Mac App Store with my Volume License?
No. Perpetual licenses, including Office 2019 and Office 2016, are not supported with Office apps available from the Mac App Store. The Volume License (VL) Serializer is not compatible with these apps. Attempts to use a perpetual license with Mac App Store apps will cause the apps to enter reduced functionality mode.
How do I deploy Office apps from the Mac App Store to computers in my organization?
You need an enterprise mobility management (EMM) tool that supports either Apple's Volume Purchase Program (VPP), Apple Business Manager, or Apple School Manager. For example, Jamf Pro is compatible with these programs and can be used to deploy Office apps. Office supports managed distribution, which allows your Mobile Device Management (MDM) server to install Office even when the user does not have an Apple ID. Office apps cannot be distributed through redeemable codes.
While a consumer may acquire Office through the Mac App Store as a bundle with a single-click download, IT admins will need to deploy the individual apps.
When deployed through the Mac App Store, does Office behave differently, or provide less functionality?
Word, Excel, PowerPoint, Outlook, and OneNote provide the same end-user functionality regardless of how it is deployed. IT admins have traditionally deployed Office from Microsoft's Content Delivery Network (CDN), but now have the option of deploying from the Mac App Store.
The OneDrive app, when acquired from Microsoft's CDN, offers IT admins more deployment flexibility such as pre-enabling icon overlays and system access. When acquired from the Mac App Store, users will see additional prompts to enable this functionality.
The Office builds available from the Mac App Store are production builds and are usually updated on a monthly basis. The Office Insider program is not supported through the Mac App Store. If you wish to use the Insider Slow or Fast channels, you should continue to install Office apps from the Microsoft CDN.
Microsoft Teams and Skype for Business are not available through the Mac App Store and must be deployed from the Microsoft CDN.
How do Office updates occur?
When Office apps are deployed through the Mac App Store, it is the sole responsibility of the App Store to keep those apps up-to-date. Conversely, apps deployed from Microsoft's CDN are updated through the Microsoft AutoUpdate (MAU) tool. Content caching services in macOS can be used (and is highly recommended) to optimize both the installation and update process of Office apps acquired through the Mac App Store.
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The download size of monthly update packages is the same, regardless of whether the CDN or Mac App Store is used for deployment.
Can I convert an existing CDN-based Office installation to Mac App Store?
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If a user launches the App Store app on their Mac, they may see that Office apps are available for download even though Office is already installed from Microsoft's CDN. Depending upon the currently installed Office build, and the build available in the Mac App Store, the existing app may or may not get overwritten. For example, if the build of Office currently installed is newer than what is available from the Mac App Store (such as an Insider build), it will not be overwritten if the user chooses to download the Mac App Store build.
There is no automated process for performing a CDN to Mac App Store conversion. Depending on your EMM's capabilities, you may be able to orchestrate the process through a script. The high-level steps for each Mac are as follows:
- Close all Office apps
- Remove the Office apps from the /Applications folder
- Remove the Office entries from the keychain
- Remove the Office package registrations (
- Trigger the MDM server to install the Office apps (such as
While CDN-based installations of Office can utilize the bandwidth-optimized suite installer, which is approximately 1.8 GB in size, the total size of the same apps when deployed through the Mac App Store is approximately 4 GB.
How can I tell if an Office app was downloaded from the Mac App Store?
- Open Finder, and navigate to the Applications folder
- Locate the Office app (such as Microsoft Outlook.app), control-click, and choose Show Package Contents
- Navigate into the Contents folder
- If a folder named
_MASReceiptis present, the app was downloaded from the Mac App Store
How do I manage Office policies and preferences with apps downloaded from the Mac App Store?
Word, Excel, PowerPoint, Outlook, and OneNote offer the same policies and preferences as their CDN-based counterparts. IT admins do not need to alter existing Configuration Profiles as the bundle ID for each app is unchanged.
OneNote does use a different bundle ID, and different management controls are available depending on how you obtain the app. For more information, see Deploy and configure the new OneDrive sync client for Mac.
It is highly recommended that IT admins set the OfficeAutoSignIn value to
TRUE in the
com.microsoft.office preferences domain. For new installations from the Mac App Store, this preference will bypass the first run dialogs that ask users if they wish to purchase a new Office 365 subscription. This will mitigate calls to the help desk in commercial environments as users can only activate an existing subscription.
Note: This article applies only to Office 365 operated by 21Vianet in China.
Ready to install Office 2016 for Mac for Office 365? This article tells you how.
To use Office for Mac 2016, you must have:
Microsoft Office 365 Installer Mac Os 10.11 Update
Mac OS X 10.10 or later
One of the following subscriptions:
Office 365 Enterprise E3
Office 365 Business
Office 365 Business Premium
Office 365 ProPlus
Office 365 ProPlus for Students
Office 365 ProPlus for Faculty
Office 365 Midsize Business
Office 365 Small Business Premium
Note: Office 2016 for Mac for Office 365 operated by 21Vianet is not offered through the Apple store.
Download and install Office 2016 for Mac
From your Mac, sign in to Office 365 operated by 21Vianet with your work or school account.
Go to Settings > Office 365 Settings > Software.
On the Software page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.
Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg.
On the first installation screen, select Continue to begin the installation process.
Enter your Mac login password to complete the installation.
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After Office 2016 for Mac is installed, Word 2016 for Mac opens so you can activate Office and confirm your subscription. You should only have to do this once.
Review the Word 2016 for Mac What's New screen, and then select Get started.
On the Sign in to Activate Office screen, select Sign In, and then enter your work or school account.
After you sign in, you may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to continue.
On the next screen, choose an appearance for your Office installation, select Continue, and then select the Start Using Word button to open the app and complete the Office 2016 for Mac activation.
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If you can't complete the install after going through these steps, contact the 21Vianet support team.