Microsoft Word Freezes On Mac



Signature On Microsoft Word Mac

Does your Word document keep freezing and crashing all the time? If you have this kind of trouble, this article will guide you to fix the frozen Word docunment with effective solutions. Follow the solutions below and fix the frozen Microsoft Word document.

Nov 02, 2015  Word 2010 on MAC freezes (not responding) when copy and paste. I am using Microsoft Office, Word 2010 for MAC. Every time I am working on a somewhat long document (5-20 pages) it tends to freeze every 10-15 minutes. It usually happens when I am copying and pasting something. I get the little rainbow wheel saying it is not responding. Nov 26, 2010  I use Word on my Mac and it keeps freezing. I've been using Word on my mac for the last few years with no - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website.

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Disable COM Add-insPress Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins...Full steps
Fix 2. Repair Office installationManually repair Office installation with programs and features or use a third-party word repair tool...Full steps
Fix 3. Repair corrupted template Close Word > go to Start > Run > Type %appdata%microsofttemplates > Enter...Full steps
Fix 4. Run Word in Safe ModePress Windows + R keys, type: word /safe, and hit Enter. Check if you can open the Word application...Full steps
Fix 5. Reinstall MS OfficeOpen Control Panel, click 'Program and Features', then select Microsoft Office. Click 'Uninstall'...Full steps

Microsoft Word Keeps Freezing, Not Responding

'I am using Windows 10 with the latest updates installed for both OS and office suite. My Microsoft 2016 works well all the time. However, when I used Word 2016, it kept freezing and crashing!

I opened my coursework in Word 2016. After 10 minutes' working, the Word file froze, saying 'not responding'. Is there anybody that can help me get out of this situation?'

Before you start dealing with the Word document freezing problem, you'd better learn what has lead to the freezing problem. Here are possible causes:

  • Damage to MS Office settings or installation - the main cause of Word application crash/freezing while opening DOC file in Word
  • Presence of third-party add-ins in Word program - a common cause that may results in freezing of Word on startup
  • Software conflicts in the Windows while editing any document in Word tool can affect the application and makes it unresponsive or freeze
  • Malware intrusion incorrect installation of Word program, the presence of bad sectors in the location where Word program and documents are saved, abnormal termination of Word, etc can all bring on freezing of MS Word documents

Knowing the exact causes of why the Word document keeps freezing will effectively help to find the right solution and make Word work again. Check the provided methods below to bring your Microsoft Word back to life immediately:

Part 1. Fix the Frozen Microsoft Word Document (5 Fixes)

This part includes 5 verified solutions that are able to assist you in fixing frozen Word:

Method 1. Disable COM Add-ins in Microsoft Office

Step 1. Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins.

Step 2. Click 'File' > 'Options' > 'Add-Ins'.

Step 3. Click 'Manage' and select COM Add-ins, click 'Go' to uncheck the problematic ones and click 'OK' to confirm.

After this, restart Word to check if the issue has been resolved.

Method 2. Repair Office Installation

To repair the frozen Word, you have two options to repair the Office installation: 1. Manually repair Office; 2. Use a third-party Office repair tool.

Select either option to repair your MS Office and make the Word application to work again.

Option 1. Manually Repair Office Installation with Programs and Features

Step 1. Open Control Panel, click 'Programs and Features', locate and select your Microsoft Office.

Step 2. Click 'Change' in the top menu.

Step 3. Click 'Repair' and then 'Continue' on the pop-up window.

For Newer versions of Microsoft Office users, choose 'Online Repair'or 'Quick Repair' and click 'Repair'.

Step 4. Wait for the repair process to finish and restart your computer.

After this, restart Word application to see if you can create or edit a document file.

Option 2. Use A Thrid-Party Word Repair Tool

To instead of the manual method, you can also search the Word repair or Office repair tool online.

You'll find multiple types of repairing tools available to provide Office repairing service, making Word application work again.

Method 3. Repair or Replace the Corrupted Normal.dot Global Template File

# 1. Repair Corrupted Template

Close Word -> Go to Start -> Run -> Type %appdata%microsofttemplates -> Enter -> browse for Normal.dotm file and rename it as oldNormal.dotm and reload Word.

# 2. Replace Normal.dot Global Template File

Step 1. Press Windows + X and select 'Command Prompt (Admin)'.

Sign in if the program requires administrator permission.

Step 2. Enter the command below and hit Enter:

Step 3. Wait for the command to finish and exit Command Prompt.

Method 4. Run Office Word in Safe Mode

Step 1. Press Windows + R keys, and type: word /safe. Hit Enter to launch Microsoft Office into Safe Mode.

Step 2. Check if you can open the Word application or create a new file in Word.

If yes, the problem got resolved. If not, continue with the following steps.

Step 3. Open Word, go to 'File' and select 'Options'.

Step 4. Click 'Advanced', scroll down to Show Document Content, and select 'Show picture placeholders'. Click 'OK' to save the changes.

After this, restart MS Office. Check if you can run Word and edit files again.

Method 5. Uninstall and Reinstall MS Office

Note: Make sure that your activation key can be used twice before taking the below steps. Find your serial key and save it in a text document.

Step 1. Open Control Panel, click 'Program and Features', then locate and select Microsoft Office.

Step 2. Click 'Uninstall' in the top menu.

Step 3. Re-install Microsoft Office on your PC and activate it with your serial key.

If your old key fails to activate the newly installed MS Office, please contact the Microsoft support team for help.

Part 2. Recover Lost or Saved Word Document

If your freezing Word document gets lost after you have tried the 5 solutions above, you can try data recovery software or use its AutoRecover feature in Microsoft Office to restore your lost files with simple clicks.

# 1. Restore Lost Word with File Recovery Software

Applies to: Recover disappeared or lost files (saved on local PC) due to frozen Word application or other errors.

First, Download and install reliable file recovery software, such as EaseUS Data Recovery Wizard, on your PC.

Next, go through the next 3-step tutorial to bring lost Word documents back:

Step 1. Choose the Word file location.

Microsoft Word Hangs On Mac

Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.

Step 2. Scan all lost data.

The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.


Step 3. Select Word files and recover.

You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.

# 2. Recover Unsaved Word File

Microsoft Office contains an AutoRecover feature which will automatically save the temporary file of an editing document to a local folder on your computer.

Only if you have enabled the Auto-Save option, you can effectively retrieve the Word file which got closed without saving:

For Windows users, refer to this link and recover unsaved Word documents.

If you use a Mac computer, please follow this link and recover lost Word documents on Mac.

Bonus Tips to Backup and Protect Word File

If you are looking for a direct solution to fix the Word freezing issue, you can stop here. You've finished all the tasks.

If you prefer a comprehensive plan to protect important and valuable Word documents, it's smart of you to follow below tips and create a full backup plan for MS Office Word:

# 1. Set Automatic Backup Plan for Saved Word and Other Files

Applies to: Back up saved Word file on your local drive.

Reliable file backup software like EaseUS Todo Backup can help you effectively back up important Word files on a local drive with ease.

By setting an automatic backup plan to an external USB or a local drive, all your saved Word, Excel, PowerPoint, images, videos, emails, etc., will be fully protected.

# 2. Enable Auto-Save Feature to Protect Editing Word Documents

Applies to: Autosave the editing Word document.

Step 1. Open MS Word application and create a new file, click 'File' > 'Option'.

Step 2. Click 'Save' and check the below two boxes:

  • 'Save AutoRecover information every * munites' (set a time for autosave - every 2 or 5 minutes will be good)
  • 'Keep the last autosaved version if I close without saving'

Step 3. Click 'OK'to confirm.

Although Macs are extremely proficient computers, they sometimes experience freeze ups. This can be unfortunate when you’re in the middle of something important — a work project, or a FaceTime conversation. Modern RAM-intensive applications can easily put earlier Mac models into a coma. What should users do when an app or the macOS itself stops responding to any actions? Why can OS X freeze up all of a sudden? Read on to find out the typical reasons causing this malfunction and ways to solve the problem fast!

Discover the reasons for Mac freezes and macOS glitches and next, learn what to do when something like this happens to your computer.

  1. Unnecessary apps launched at startup.

Certain applications sneak into Mac’s login items and launch on macOS startup without you knowing. If something goes wrong, apps like this can freeze up in the background and slow down your Mac. Check the startup items and remove the unwanted programs launched on startup.

2. Multiple background processes.

A Mac app may be running several processes at once, and some of them can freeze up. Depending on your Mac’s RAM capacity, there can be too many processes hindering its overall performance. Check the Activity Monitor to see the list of app-related or system processes running in the background and the memory consumption.

3. Cluttered hard drive.

The chances are huge, your Mac’s hard drive needs serious maintenance and decluttering. Use macOS Optimized Storage toolkit to reclaim the disk space and restore system capacity. Alternatively, use third-party Mac cleaning application to find and delete trash, system junk, temporary files, and unused apps.

If your Mac freezes at login and you have no idea about what’s causing it, use a Safe Boot mode. It allows checking the functionality activated during startup and performing its diagnostics. To launch Safe Boot, turn off your Mac, then start it up holding down the Shift key.

If you wish to get feedback on how the process is going, restart the computer holding down the Shift and Command-V key combination. While the Mac is entering the Safe Boot, it’s Verbose Mode, will display messages about the Safe Boot troubleshooting stages. If your Mac successfully starts up with a Safe Boot the issue is fixed, so you can restart it normally.

If the problem persists, your Mac may be stuck in boot loops. Another reason for this to occur is a serious hardware-related issue demanding a more in-depth diagnostics.

If your MacBook Pro or Air is frozen, hold down Command + Control + Power keys to force-reboot your Mac. If you own one of the earlier MacBook models, use the same key combination, but press the Media Eject button instead of the Power key. Note: the force-reboot scenario will inevitably lead to data loss. The ‘hard restart’ can corrupt the files you were working on. Try recovering what is left and create a new file to save the important data. Actually, the same force-reboot scenario works for iMac or Mac mini as well.

My Mac is frozen, and I can’t click anything” is a typical plea for help one can come across on Apple community forums. Most often it is related to the issue when Mac’s screen freezes and a user can’t even move the cursor around the desktop as a touchpad, mouse or a keyboard do not react. Also, the “spinning beach ball of death” may be present on the screen. It usually appears when your Mac’s hardware fails to handle the currently executed software task.

Other reasons are:

Complex tasks overloading the CPU

Memory-intensive apps

Lack of free space on Mac's startup disk

To understand what is causing the “beach ball,” a user needs to monitor the CPU usage, check the RAM consumption in Activity Monitor, and run hardware diagnostics. As you see, the spinning cursor is a symptom of a malfunction that needs close attention before your Mac fails.

A specific app can freeze up making your Mac partly or totally unresponsive. Here’s how to close a frozen program:

  1. Try switching to another macOS area by clicking on the desktop or another app window. Alternatively, use the Command-Tab key combination to switch to another program.
  2. Locate the app icon in the Dock, then Control-click the icon.
  3. Hold down the Option key (Quit will change to Force Quit on the menu).
  4. Click Force Quit.

If force-quitting the app didn’t work, here’s another way to abort a frozen program. Hold down Command-Option-Esc to access the Force Quit Applications window. Next, select a frozen app from the list, and click Force Quit.

On older Macs, upgrading to OS X El Capitan on top of Yosemite led to system slow down and freezing. Upgrading to macOS Sierra or High Sierra from earlier versions would cause similar issues. This is why a clean macOS installation is always preferable to prevent issues down the road. Apple users wait months before installing the latest software updates to make sure they will run a stable OS version.

To fix the freezing issue caused by an OS/software upgrade, do the following:

• If you upgraded the software, use a Time Machine backup to revert to the previous state;

• If you upgraded to the latest OS version, try downgrading to the previous version, or install the new one from scratch

Mac’s slow work or freeze-ups can be caused by an array of reasons. Use the ‘isolate & identify’ way of thinking to check all possible causes. Running the latest OS and software version compatible with your Mac’s hardware will help you avoid serious performance issues. Keeping your Apple computer clean and healthy will guarantee its steady work for years to come.